Patient help
Clear answers for every step of your care.
Learn how booking, payment, account access, emergencies, and installation work on the Dentmores patient web app.
Need personal support?
We are ready to help.
Send your question from the email address connected to your Dentmores account. Do not include passwords or payment credentials.
Email supportRequest a booking
Choose an approved provider, select a listed service and available time, then send your request. The provider must accept before payment becomes available.
Complete payment
After acceptance, open the appointment and pay the full fee through Pesapal within the one-hour payment window. Dentmores confirms the result from the server.
Track your visit
Appointments show the current status, provider details, directions, cancellation options, and booking updates in one place.
Urgent care
Need emergency dental help?
Use Dentmores emergency dispatch to find a nearby provider, pay securely, and get connected quickly. For life-threatening symptoms, go to the nearest hospital or contact emergency services.
Start emergency searchAccount access
Use one account everywhere.
The same confirmed email and password will work with the Dentmores patient mobile app. If you cannot sign in, request a password-reset email.
Reset your passwordInstall Dentmores
Keep patient care one tap away.
AndroidUse the browser menu or the Install app action when it appears.
iPhoneOpen in Safari, tap Share, then choose Add to Home Screen.
DesktopUse the install icon in the browser address bar when supported.
The installed app remains online-first. Appointment, profile, API, and payment information is not stored for offline access.